Chrysler Pacifica Years to AvoidThe weakest years — and the one you should buy instead
After reviewing every Chrysler Pacifica we've analyzed (7 years), these are the 2 weakest. Each one has either an absolute low reliability score, chronic repair issues, or unusually high ownership costs relative to other Pacifica years.
Proceed with caution
2018 Chrysler Pacifica
The 2018 Chrysler Pacifica offers unmatched versatility and family-friendly features, but it's a vehicle that demands a cautious approach from buyers. While powerful and comfortable, its early model year challenges, particularly with the 9-speed transmission and complex electrical systems, mean that a pre-purchase inspection and a solid repair fund are absolutely non-negotiable.
Why this year scores low
The ZF-sourced 9HP 9-speed automatic transmission is known for erratic shifting, hesitation, lurching, and in some cases, complete failure often linked to the valve body, torque converter, or software issues. This can lead to expensive rebuilds or replacements.
Owners frequently report Uconnect system issues including freezing screens, blank displays, unresponsive touch controls, and software glitches. Other electrical complaints include phantom warning lights, power sliding door malfunctions, and auxiliary battery drainage.
The complex power sliding door mechanisms can fail. Common issues include doors not opening/closing completely, getting stuck, or requiring multiple attempts, often due to motor, sensor, or cable assembly failures. This is a significant convenience and safety concern.
Proceed with caution
2020 Chrysler Pacifica
The 2020 Chrysler Pacifica offers unmatched versatility and family-friendly features, but it's held back by a consistent pattern of electrical gremlins and a sometimes-problematic 9-speed transmission. While comfortable and practical, potential buyers must proceed with caution and be prepared for higher-than-average electrical and powertrain repair costs, even on relatively low-mileage examples.
Why this year scores low
The Body Control Module (BCM) and associated electrical components are a significant weak point, leading to issues like sudden power loss, non-functional accessories, instrument cluster failures, and repeated recalls. Infotainment system glitches (Uconnect freezing, CarPlay issues) are also common.
Known for rough shifts, hesitation, lurching, and difficulty finding gears, especially at low speeds or during acceleration. While often addressed by software updates, some units experience premature internal wear or complete failure, requiring costly rebuilds or replacements.
The convenience of power sliding doors is often marred by reliability issues. Motors can fail, sensors can malfunction, leading to doors that won't open, close, or latch properly. These issues can be intermittent and frustrating to diagnose.