Vehicle Guide

2017 RAM 3500 Problems, Reliability & Owner's Guide

Common problems with the 2017 RAM 3500, reliability ratings, maintenance tips, and owner reviews. Get your complete owner's guide.

Overview

The 2017 RAM 3500 is a heavy-duty full-size pickup built for towing, hauling, and hard daily use, especially for contractors, ranchers, and RV owners. It sits at the top of Ram’s HD lineup and is best known for available diesel power, a strong chassis, and a comfortable cabin for a work truck. This model belongs to the fourth-generation Ram HD (2010–2018), which received key updates in 2013 and continued refinement through 2017. In the used market, it’s often cross-shopped with the Ford F-350 Super Duty and Chevrolet Silverado 3500HD for buyers who need serious capability without giving up ride comfort.

Key Features

1) ENGINE OPTIONS FOR WORK OR TOWING: Standard power is a 5.7L HEMI V8 gasoline engine, while the headline option is the 6.7L Cummins turbo-diesel inline-six, prized for low-end torque and long-haul towing confidence. 2) HEAVY-DUTY CAPABILITY: Properly equipped, the 2017 RAM 3500 can deliver impressive tow ratings and payload for its class, with multiple axle ratios and towing packages available depending on cab, bed, and drivetrain configuration. 3) REAR SUSPENSION OPTIONS: Many trims feature rear coil springs for improved ride quality compared to traditional leaf setups, while certain configurations use leaf springs for maximum payload support—useful for buyers prioritizing comfort vs. pure work capacity. 4) AVAILABLE AISIN TRANSMISSION (DIESEL): Certain 6.7L Cummins high-output setups were available with an Aisin 6-speed automatic, a popular choice for frequent towing and heavy loads. 5) PRACTICAL CABIN AND TECH: Available features can include the 8.4-inch Uconnect touchscreen, integrated trailer brake controller, parking sensors, and higher-trim comfort upgrades that make long workdays and road trips easier.

Common Issues & Reliability

Shoppers often search “2017 RAM 3500 reliability” because these trucks can run for a long time, but they’re not problem-free—especially when used for heavy towing or lots of idling. Here are several 2017 RAM 3500 common issues reported by owners and technicians: 1) DIESEL EMISSIONS SYSTEM TROUBLES (6.7 CUMMINS): EGR valves/coolers, DPF soot loading, and NOx sensor faults can trigger check-engine lights, reduced power, or frequent regeneration. These complaints often show up from roughly 60,000–120,000 miles, with earlier issues possible in heavy stop-and-go use or extended idling. 2) FRONT SUSPENSION/STEERING WEAR: Tie rod ends, ball joints, track bar bushings, and steering stabilizer components can wear, leading to wandering, clunks over bumps, or steering shimmy. Depending on tire size, alignment, and road conditions, symptoms may begin around 50,000–100,000 miles. 3) “HEMI TICK” OR EXHAUST MANIFOLD BOLT ISSUES (5.7 GAS): Some 5.7L trucks develop an exhaust leak sound on cold starts, commonly tied to manifold bolt breakage or warped manifolds. It can occur anywhere from 40,000–100,000 miles and is often more annoying than dangerous, but it should be repaired to prevent worsening leaks. 4) ELECTRICAL/INFO-TECH GLITCHES: Intermittent Uconnect freezes, backup camera issues, or sensor-related warnings (TPMS, parking sensors) are common complaints. These are usually solvable with updates, wiring checks, or component replacement, but they can be frustrating on a work vehicle.

Frequently Asked Questions

Ready for Your Complete 2017 RAM 3500 Guide?

Get detailed specs, maintenance schedules, fluid capacities, and service records.