Vehicle Guide

2017 RAM ProMaster Problems, Reliability & Owner's Guide

Common problems with the 2017 RAM ProMaster, reliability ratings, maintenance tips, and owner reviews. Get your complete owner's guide.

Overview

The 2017 RAM ProMaster is a full-size front-wheel-drive cargo van designed for commercial duty, delivery fleets, and tradespeople who need maximum interior space and easy urban maneuverability. It sits in the work-van segment against options like the Ford Transit and Mercedes-Benz Sprinter, with a strong value focus and multiple body lengths and roof heights. This model is part of the first-generation ProMaster sold in North America (introduced for 2014), and by 2017 it had a well-established upfit ecosystem for shelving, racks, and camper conversions. It’s ideal for buyers who prioritize payload, a low load floor, and accessible service parts over luxury features.

Key Features

1) ENGINE OPTIONS: Most 2017 ProMaster vans use the 3.6L Pentastar V6 (gas) paired with a 6-speed automatic transmission, known for strong acceleration when loaded. A 3.0L EcoDiesel inline-4 (diesel) was also offered in some configurations, appealing to high-mileage operators focused on fuel economy. 2) FRONT-WHEEL DRIVE LAYOUT: The FWD design helps keep the load floor low for easier loading and unloading, and it can provide confident traction in wet conditions when properly equipped with quality tires. 3) MULTIPLE CONFIGURATIONS: The 2017 ProMaster lineup includes several wheelbases and roof heights, plus cargo and window/crew variants, making it easy to match a van to a specific job or conversion plan. 4) WORK-READY CAB AND UPFITTER SUPPORT: Practical storage, wide-opening rear doors, and a boxy cargo area make it popular for shelving and camper builds, with readily available aftermarket and upfitter solutions. 5) CAPABILITY FOR HEAVY USE: Strong payload capability (varies by configuration) and a wide, easy-to-access cargo opening are key reasons businesses choose the ProMaster as a cost-effective work platform.

Common Issues & Reliability

Shoppers researching 2017 RAM ProMaster reliability and 2017 RAM ProMaster common issues should know that many vans run hard in commercial service, so condition and maintenance history matter as much as the design itself. Here are problems commonly reported by owners: 1) TRANSMISSION SHIFT QUALITY AND SOLENOID/VALVE BODY COMPLAINTS (often 50,000–120,000 miles): Some owners report harsh shifting, delayed engagement, or warning lights. In certain cases, fixes involve software updates, sensor replacement, or internal service work. Regular fluid condition checks and addressing small symptoms early can prevent bigger repairs. 2) COOLING SYSTEM LEAKS AND OVERHEATING CONCERNS (often 60,000–120,000 miles): Reports include radiator leaks, hose issues, and thermostat or water pump-related problems. Work vans that idle a lot or operate in hot climates may show these issues sooner, so watching temperature behavior and coolant level is important. 3) ELECTRICAL GREMLINS (varied mileage): Common complaints include intermittent warning lights, battery/charging issues, door ajar or sensor faults, and occasional power accessory problems. Weak batteries, corroded grounds, and heavy aftermarket electrical loads from upfits can contribute. 4) BRAKE WEAR AND FRONT-END COMPONENT WEAR (often 40,000–90,000 miles depending on load): Frequent stop-and-go driving and heavy payloads can accelerate brake pad/rotor wear and may contribute to sway bar link, strut, or bushing wear, leading to noise or looseness.

Frequently Asked Questions

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